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Frequently Asked Questions (FAQ's)

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October 19, 2011
How do I request a new password for my BeeBase account?

To request a new password for your BeeBase account please use the below link.

Request a new password

The form will ask you to complete a few security questions. If your answers identically match the records we hold a new password will be issued to your email address automatically. If any answer is incorrect you will have to wait for the NBU office to process your request, in this instance it may be necessary for the NBU office to contact you directly.

Once you have used the new password for the first time you will be prompted to change the password to something more memorable and secure to yourself.

If you have forgotten your user name, by requesting a new password you will also be provided with a user name reminder.